WHO WE SERVE
Organisations ready to make their next move
We work with banks, industry bodies, insurers, fintechs, lenders, investment platforms and payment-adjacent businesses across New Zealand and Australia to help them make change happen.
We help businesses to:
Navigate payments, regulatory and industry change
Align stakeholders, build a practical roadmap and change framework
Turn data and digital investment into measurable performance
Move marketing campaign and press release moments into momentum.
Take a proposition, product or programme to market.
Add experienced, hands-on capability at a critical point in delivery.
WHO WE WORK WITH
Our customers include:
HOW WE WORK
How do we work with you?
The answer is in the name - McCallum&Co
Co-llaboration
We take the time to understand what matters to you, then we bring the right people together to join your team.
Co-design
We truly understand your challenge, shape the direction and agree what matters most before we build solutions.
Co-deliver
We work alongside your team to turn strategy into practical action. We embed ways of working to ensure value is delivered long after our engagement ends.
Because progress is a team effort. The best outcomes are not handed over - we build them together.
WHO YOU'LL WORK WITH
Senior, hands-on delivery
Our partners bring senior thinking and practical support throughout the engagement.
Each of us bring more than 20 years’ experience across financial and professional services.
Where the work calls for additional expertise, we bring in trusted specialists who share our approach and standards.
Together, we build the right team around the work.
Emilie McCallum
Partner - Payments, compliance and fraud prevention
Godefroy Renoux
Partner - Digital, operations and performance
Jo Barriball
Partner - Marketing, communications and change
Our focus is on creating practical, lasting improvements for our clients, their people, and the customers who rely on them.
HOW YOU CAN ENGAGE US
Work with us, your way
Depending on what you need we can provide:
Advice
1
Partner-led advice, challenge and direction when you need clarity or confidence in the path forward.
2
Embedded leadership
Experienced leadership working within your team to shape, mobilise and deliver change.
3
Specialist contracts
Targeted expertise for a defined project, workstream or period of delivery.
4
Independent review
An objective assessment of your strategy, plans, capability or progress, with clear recommendations for what comes next.
OUR SERVICES
We help businesses identify and close the gaps that hold progress back
Execution: from plans and projects to measurable results.
Trust: from capability to credibility and market confidence.
Adoption: from availability to understanding, uptake and ongoing use.
Regulatory strategy & compliance
Full-lifecycle regulatory support, from gap analysis and strategy to programme implementation and ongoing compliance monitoring.
Customer outcomes & experience
End-to-end journey design and regulatory-aligned conduct frameworks, powered by VOC design, brand alignement and complaints intelligence.
Payments & financial infrastructure
Payments strategy and modernisation, from industry-wide roadmap design to scheme delivery and banking relationship management.
Communications, marketing & go-to-market
Strategic communications and go-to-market execution that connects your brand story with how you go-to-market to achieve customer value and commercial results.
Transformation design & delivery
Strategic programme delivery from business case and operating model design to change embedment and outcome measurement.
Data, analytics & performance
From BI strategy and data governance to real-time dashboards and performance intelligence that keeps pace with regulatory change.
Ready to move ahead?
Every partnership begins with a conversation. Let's chat.
If you're looking for financial services specialists that value people as much as process, who bring depth, care, and clarity to your most complex challenges, then we'd love to hear from you.
Whether you want help with delivery, or support finding contract work, reach out today, and let’s co-create strategies, operating models, and systems that build trust, resilience, and long-term impact.
